Description

Complimentary 90-Day Follow-Up Coaching Session
To support learners as they apply their skills on the job, a 90-minute coaching session will be offered approximately 90 days after class ends. The date and time will be set by participants during the course. This confidential, unrecorded session provides an opportunity to ask follow-up questions and address any challenges experienced since training.


Overview
Enhance your leadership capabilities with comprehensive training designed for new front-line supervisors. Properly trained supervisors drive higher employee productivity, foster engagement, and improve organizational profitability. However, many new supervisors enter leadership roles without the essential skills needed for success.

What You'll Learn
This training equips you with practical skills to:

• Motivate and engage employees
• Address and resolve performance issues
• Foster clear and effective communication
• Define and develop your leadership philosophy
• Implement strategies for team success

Instructor Expertise
Class is led by Gwen Navarrete Klapperich, M.Ed., CPTD®, CPACC, a talent development expert with 20+ years of experience in training & development, leadership coaching, and performance improvement, with experience across multiple industries, including:

• Retail
• Healthcare
• Hospitality
• Health & Safety
• Government
• Continuing Education

Dedicated to empowering supervisors and employees, our training provides actionable insights that help you reach your full leadership potential.

Testimonial
“Attending the "New Manager Training" for nonprofit young leaders was an incredibly rewarding experience for our team. The course was packed with invaluable information, and we appreciated the use of real-life examples that we could immediately apply to our work. The resources provided were clear, engaging, and designed for continuous use post-training. As our organization is experiencing rapid growth, this training has been instrumental in helping us manage these changes effectively. We are grateful for the insights and practical tools we gained from this session. Mahalo Gwen!”

Destined Also, Director of Family Services, Family Promise in Hawaii
Elliot Woods, Director of Donor and Community Relations, Family Promise in Hawaii

Key Takeaways
Participants will leave with a personalized action plan to implement learned strategies and elevate their leadership effectiveness.